Challenge:


Help the supply chain planning users to develop a clear understanding of Supply Chain concepts.

Help users to understand the process using specific business scenarios.

Develop a customised training package for users and super users.
 


Solution:


Supply Chain Concepts training included important concepts, but were addressed with simple examples.

The relationship of the concepts and good business practices were clearly established.

Process design with monthly weekly and daily planning cycles was explained.


Using the DILOPS (Day in life of a planner), the process relationship with technical transactions was established.

Super users were then trained on the system using the client’s business scenarios and related data.

The training was packaged and was reused by the super users to train other users.

   
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